SCS is a Canadian based company that has been providing businesses with the tools they need to improve customer satisfaction since 1998. In addition to traditional mystery shopping, our full-service company offers a range of customer experience solutions including: online surveys, phone shops, website evaluations, self-directed management reporting, market competition shopping, integrity shops, product placement and promotion compliance, employee surveys, and other related services. Our team of experienced professionals work with clients from a wide range of industries to design a customized program that will improve customer service and increase profitability.

Whether you have one location or one thousand locations, if your business relies on customer satisfaction or consumer awareness, visit our Business Site to see how SCS can help put you ahead of your competition.

If you are interested in free meals, free merchandise, or a little extra spending money, visit our Shopper Site to sign up to be a mystery shopper and help our clients make positive changes to their business operations based on the experiences of their customers.