Passionate About Customer Service.
Our home office is in Regina, SK, where we are centrally located to better serve our Canadian client-base. We also collaborate with another established Canadian-based mystery shopping company. Combined, we have decades of experience in the mystery shopping industry, and when you put our shopper databases together, we have access to tens of thousands of mystery shoppers from coast-to-coast, across both Canada and the US.
We work with companies, both large and small, from a variety of industries including restaurants and other food and beverage service establishments, salons and spas, gas stations, hotels, entertainment facilities, pharmacies, shopping centres, grocery stores, and other retail, service, and hospitality industries.
Our dedicated and experienced team will work with you to design a customized program that suits both your needs and your budget. As your company grows or your needs change, we will be with you every step of the way. We offer unparalleled flexibility in checklist creation and raw data collection. We deliver a level of personalized service necessary to ensure the success of your program.
We work with companies, both large and small, from a variety of industries including restaurants and other food and beverage service establishments, salons and spas, gas stations, hotels, entertainment facilities, pharmacies, shopping centres, grocery stores, and other retail, service, and hospitality industries.
Our dedicated and experienced team will work with you to design a customized program that suits both your needs and your budget. As your company grows or your needs change, we will be with you every step of the way. We offer unparalleled flexibility in checklist creation and raw data collection. We deliver a level of personalized service necessary to ensure the success of your program.
WHAT OTHERS HAVE TO SAY
Bruce Schreiner, Sherwood Co-op Petroleum Division ManagerFor the past few years we have used Spot Check Services (SCS) as our mystery shop provider and we are very happy with the partnership. We have noticed an improved level of customer service and standards at our locations and we believe this is largely due to the mystery shop program.
SCS has the ability to customize and tailor the shops to what we are looking for which is very important to us. SCS is always there to provide input and advice on what can be enhanced so the program stays fresh and relevant. Other competitive mystery shop providers have asked for our business, but we are very loyal to the people at SCS due to the responsiveness and service they provide to us. |
Jackie Trafton, BSIA
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Joanne MacTaggart, Moxie's
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