ABOUT US
Spot Check Services, Inc. is a Canadian-based customer service consulting company. Since 1998, we have been helping businesses improve customer loyalty, quality, and brand consistency.
We use Mystery Shopping, Phone Shops, and Surveys to monitor and evaluate the front-end, hands-on customer experience, and Operational Audits to stay on top of back-end operations, adherence to company standards, and employee performance.
We use Mystery Shopping, Phone Shops, and Surveys to monitor and evaluate the front-end, hands-on customer experience, and Operational Audits to stay on top of back-end operations, adherence to company standards, and employee performance.