Please choose one of the following departments

Mike Barney - Operations Manager (Québec)
Toll Free:1-877-992-6453
Local: 1-514-992-6453
Fax: 1-866-518-2667
Email: mbarney@spotcheckservices.com

Payroll

If you are a shopper with SCS Ltd. and have questions regarding payment for a mystery shop or need to submit a receipt, please contact:

payroll@spotcheckservices.com
Toll Free Fax: 1-866-592-5368

Please allow 10 business days for report and document processing before following up with payroll department regarding payment.

Quality Control

Chip – QC Manager
Toll Free: 1-877-780-7467 Ext: 230
Local: 1-306-924-2922 Ext: 230
Email cmcdaniel@spotcheckservices.com

Please note that you are only to contact the QC department if you have been sent pending quality control questions or if you have questions specifically related to a report that has already been filled out and submitted to SCS Ltd.
If you have questions prior to undertaking a shop, please contact the account manager noted at the top of the assignment instructions.

General Inquiries

Whether you are an existing shopper with us, or are interested in becoming a mystery shopper with our company, please read the Q & A section of our website before contacting the office.

Many times your answers can be found there. If you did not find the answer you were looking for, feel free to contact our office for assistance. If you are an existing shopper, be sure to include your full name and shopper number.

Office hours are Monday to Friday, 9:00am to 5:00pm Saskatchewan Time.

Spot Check Services Ltd. is a Canada-based international consulting company. We specialize in customer service, employee training, focus groups, telephone surveys and other related services.